portfolio
Web Design & Development
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Created and managed websites for 40+ Specialized Bicycles' brick-and-mortar bike shops
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Implemented systems for lead generation and management, digital customer communication, and online ordering, leading to a direct increase in revenue through e-commerce
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Optimized each website to be locally authentic while still true to the Specialized Brand
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Improved organic search visibility by implementing strategic SEO techniques








Instructional Design
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Designed and implemented a comprehensive training program for a rapidly growing restaurant group onto a branded, highly interactive LMS
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Applied knowledge of e-learning methodologies and best practices (i.e. ADDIE) and partnered with SME's in order to properly design, develop, and evaluate digital training courses
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Refined content to focus on information that matters most, while offering multiple avenues of comprehension for every type of learner
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Created physical training materials for item builds, menu changes, packaging guides and more
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Storyboarded, scripted, directed production, recorded voiceovers and provided closed-captions and graphics for training videos.
New-Hire-Orientation Program
Front-of-House Training Program
Back-of-House Training Program

Graphic Design
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Branded LMS design (i.e. thumbnails, banners, buttons, certificates of completion, video graphics gifs & more)
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Logo & iconography design
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Internal and external marketing materials for menu specials, updates, hiring, etc.
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Assets for Meta & Google ads to drive local traffic to store websites, and promote brand awareness, events, inventory availability and online shopping











